Support 24/7
  • Mobil Phone: +40 745-250.740
  • Program: M-F: 09-20
  • Sa: 10-14
Contact service
  • Mobil Phone: +40 745-250.740
  • Program: M-F: 09-20
  • Sa.: 10-14

Product warranty


Bicycle warranty

The warranty period for bicycles is 24 months from the date of purchase and refers to manufacturing defects. The warranty for frames and forks varies between 6-24 months. The warranty period for bicycle parts and accessories is 30 days, depending on the manufacturer’s warranty. To qualify for the warranty, the products must be accompanied by the tax receipt or tax invoice issued when purchasing the product and the warranty certificate for bicycles, frames and forks. Without these things, the warranty is lost. In order to determine the cause of the damage, the parts must be analyzed in the service at Gheorgheni, Kossuth Lajos 186 C, eXplosiv store. In order to benefit from the warranty, the buyer must respect with the instructions for use and the rules that must be known by the buyers of durable goods that are sold with a warranty term.